Small Wins

Support Center

We're here to help you make the most of your small wins journey!

Frequently Asked Questions

What is Small Wins?

Small Wins is a productivity and wellness app that uses artificial intelligence to provide personalized daily coaching and progress tracking. It helps you achieve small, incremental improvements in various life areas like health, finance, productivity, learning, relationships, and personal growth.

The app generates personalized daily focus areas and actionable steps based on your preferences and previous achievements, helping you build momentum through consistent small wins.

How does the AI coaching work?

Our AI coaching system uses OpenAI technology to analyze your selected categories, preferences, and previous achievements to generate personalized daily content. Each day, you'll receive:

  • A focused daily goal tailored to your chosen category
  • 3 actionable steps you can complete in under 10 minutes
  • Motivational content based on your progress

The AI learns from your preferences and achievements to provide increasingly relevant and helpful guidance.

What are the premium features?

Premium subscribers get access to:

  • All Coaching Categories: Unlock Health, Finance, Productivity, Learning, Relationships, and Mental/Self categories
  • Advanced Analytics: Detailed progress tracking and insights
  • Unlimited AI Coaching: Generate new action steps anytime
  • Priority Support: Faster response times for help requests

Premium is available as a monthly subscription or one-time lifetime purchase.

How do I track my progress?

Progress tracking in Small Wins is simple and visual:

  • Photo Evidence: Take photos of your achievements as proof
  • Journal Entries: Record your thoughts and reflections
  • Heatmap Calendar: Visual representation of your daily activity
  • Category Progress: Track wins across different life areas

The app automatically organizes your progress and shows patterns over time.

Is my data private and secure?

Yes, we take your privacy and security seriously:

  • Local Storage: Most of your data is stored locally on your device
  • Encryption: All data is encrypted in transit and at rest
  • Limited Sharing: We only share data with OpenAI for AI coaching (as detailed in our Privacy Policy)
  • No Selling: We never sell or rent your personal information

For complete details, please review our Privacy Policy.

How do I manage my subscription?

Subscription management is handled through your app store:

  • iOS Users: Go to Settings > Apple ID > Subscriptions
  • Android Users: Open Google Play Store > Menu > Subscriptions
  • Cancel Anytime: Turn off auto-renewal at least 24 hours before renewal
  • Restore Purchases: Use the "Restore" button in the app if needed

For subscription issues, contact your app store's support team.

Troubleshooting

Common Issues and Solutions

App Not Loading or Crashing

1 Force close the app and restart it

2 Restart your device

3 Check for app updates in your app store

4 Ensure you have a stable internet connection

AI Content Not Generating

1 Check your internet connection

2 Verify you have selected at least one category

3 Try refreshing the content

4 Contact support if the issue persists

Photos Not Uploading

1 Check camera and photo library permissions

2 Ensure you have sufficient storage space

3 Try taking a new photo instead of selecting from library

4 Restart the app if permissions seem correct

Premium Features Not Unlocking

1 Verify your subscription is active in your app store

2 Use the "Restore Purchases" button in the app

3 Check that you're signed in with the same account

4 Contact support with your receipt information

Getting Started Guide

New User? Here's How to Get Started

  1. Complete Onboarding: Follow the setup process to choose your focus areas and preferences
  2. Select Your Category: Choose one primary area to focus on initially (Health, Finance, Productivity, etc.)
  3. Review Daily Content: Check your personalized focus area and action steps each day
  4. Take Action: Complete the suggested steps and track your progress
  5. Add Evidence: Take photos or notes to document your achievements
  6. Build Momentum: Focus on consistency rather than perfection

Pro Tip: Start with just one category and master it before adding more. Small wins compound over time!

Contact Us

Need help? We're here to support you on your small wins journey. Contact us at:

All Support Inquiries

For app questions, bugs, privacy concerns, premium support, and business inquiries

Response time: 24-48 hours

Before Contacting Support

To help us assist you faster, please include:

  • Your device type and operating system version
  • App version (found in app settings)
  • Detailed description of the issue
  • Screenshots if applicable
  • Steps to reproduce the problem

Legal & Policy Documents

For complete information about our terms, privacy practices, and data handling: